The History of Wilson

WRS Description

Built on Sound Principles

Evidence of Effectiveness

Target Population

Distinguishing Characteristics

WRS Focus Areas

About the Author

Fundations® Description

WILSON Fluency™ Description

Why Wilson Certification

Employment Opportunities

SQL Server Database Developer

Creates, maintains, and keeps secure the data warehouse for Wilson Language Training.  Performs physical and logical database design and works with system administration to ensure the database integrity and security.  Recovers corrupted data and eliminates data redundancy.  Uses tuning tools to improve database performance. 

Essential Job Functions:

• Codes, tests, and debugs TSQL stored procedures.
• Creates user defined functions.
• Creates triggers.
• Maintains SQL Servers.
• Tunes performance of databases (indexing.)
• Performs database back ups and transactual recovery.
• Repairs corrupt data and maintains database cleanliness.

• MS SQL Server development skills.
• Writes stored procedures.
• Relational database design.
• Web development using Microsoft .Net tools a plus.

April 04 , 2008 contact info

Help Desk Technician (Part-time)

Provides support to end users on a variety of issues.  Identifies, researches, and resolves technical problems.  Responds to requests for technical support that come in by telephone calls, emails, Track It submissions, and in person requests.  Documents, tracks and monitors problems to ensure a timely resolution.  Has knowledge of commonly used concepts, practices, and procedures within the Information Technology field.  Relies on instructions and pre-established guidelines to perform the functions of the job.  Works under immediate supervision.  

Essential Job Functions:

• Supports and maintains company computers and laptops.
• Provides first tier technical support to end users.
• Performs regularly scheduled maintenance on printers, fax’s, and other imaging devices.
• Maintains a service log and keeps track of consumables used.
• Insures all new/existing inventories are accurately maintained in Track-It!
• Provides assistance to Network Administration staff for large IT projects and system upgrades.
• Independently sets up and configures new user workstations with minimal instruction and supervision.
• Creates new source computer images for company computers and laptops. Insure that they are up to date and thoroughly tested.
• Follows mandatory company policies to insure the highest levels of network security.
• Follows up on existing issues to insure satisfactory and timely client resolution.
• Ensures that corporate service standards are adhered to, e.g. response time, documentation management, and technical standards.

• Ability to sit at workstation for long periods of time.
• Ability to crawl under desks and move office equipment and furniture.    
• Ability to lift a maximum of 50 pounds.

• Knowledge of industry standard Network Operating Systems.
• Professional and effective presentation skills.
• Proficiency with computer hardware and associated software.
• Ability to interconnect servers to communication devices and workstations.
• Knowledge of all current versions of Microsoft Windows and Microsoft Office applications.
• Knowledge of computer networking configurations, installation, and maintenance.
• Ability to communicate via telephone to provide support and follow through with support with exterior venders.

• A+ Certification preferred.
• High school diploma or GED.

• Six Months - One years experience in the Information Technology field.

April 03 , 2008 contact info

Vice President Education

The Company leads in the design and delivery of high performance, research-based English Language Literacy Curriculum for over 20 years. The Company developed their proprietary Reading System with older students in their private tutoring practice. In 1985 they founded their Learning Center for students with dyslexia and three years later published their proprietary Reading System. Whether caused by dyslexia or some other language-based learning difficulty, a late introduction to English or over-reliance on whole language programs, this deficit must be corrected by direct, multisensory, structured language teaching. The Company’s mission is to provide teachers with the skills and tools they need to help their students become fluent, independent readers. They prepare teachers to use their multisensory, structured language programs and strategies to successfully teach reading and spelling.

Vice President Education reports to the Office of the President

The ideal candidate will be a strong leader with the ability to multi-task and have proven ability to analyze and synthesize a wide breadth of information. He/she will have the opportunity to create a new department within the organization. This individual is responsible for developing and managing outreach, grants, strategic initiatives, including all alliances, key business initiatives, and client relations. This position will work closely with the Executive Team and Professional Development staff to ensure that clients implement the Company’s products and programs with fidelity to design. He/she will have strong organization skills, be detail oriented but also have the ability to think, plan and act strategically. An excellent communicator with the ability to act and communicate in high-level settings and influence and persuade others to achieve the desired outcomes will do well in this role. The ability to work independently as well as collaboratively as a team member is essential. Approximately 15% travel will be required with this position. A Masters in Education or related field is required, MBA or PhD preferred. 15 years experience in the educational field is required and must have strong relationships on a national basis. Specific knowledge and background of education issues related to primary reading, the at-risk, and literacy for all ages is preferred. Fluent in current reading/literacy research and best practices in these areas is helpful.

Business Acumen - Understands business implications of decisions; displays orientation to profitability; aligns work with strategic goals. Able to make customer focused decisions well suited for the structure of the Company.

Customer Service Orientation – Proactively developing customer relationships by making an effort to listen to and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction. Acknowledge the customer. Clarify customer’s needs. Meet or exceed the need. Confirm satisfaction. Listen and empathize. Take responsibility for action.

Initiative - Takes independent actions and calculated risks; asks for and offers help when needed; volunteers readily; undertakes self-development activities; seeks increased responsibilities.

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations. Uses reason even when dealing with emotional topics.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; responds well to questions; demonstrates group presentation skills; Participates in meetings.

Teamwork - Supports everyone's efforts to succeed.

This position will oversee business development administration, proposals and strategic response.  This position will work closely with the Executive Team to ensure that clients implement the Company’s products and programs with fidelity to design. This individual is responsible for developing and managing strategic initiatives, including all alliances, key business initiatives, and client relations.

• Develop personal and professional networks and develop appropriate network with professional organizations.
• Promote the Professional Development and Company product using the pedagogical elements and research base to differentiate from the competition.
• Provide marketing staff with key points for developing promotional materials (print, video, CD ROM, Web, etc.).
• Gather competitive and efficacy data and analyze data to determine the effectiveness of program delivery systems and participant outcomes.
• Provide presentations on the research-based pedagogy and programs and conduct key presentations to educational leadership organizations within districts and states.
• Be an advisor directly (or through staff) to executive clients, helping clients define their vision and steering them along the way to improve their literacy outcomes.
• Work closely with Company Professional Development to develop and implement client plans.
• Oversee the writing of proposals for business development with emphasis on fidelity to design and Professional Development.
• Attend professional conferences and interact with and assist with the development of Company Trainers; read professional journals and continuous interaction with leaders in the field.
• Participate in communications with key clients or organizations relative to their high level questions, in the field of reading research and educational issues.
• Understand how changes in the market impact Company products and programs.
• Network with people in the industry, and represent the Company at industry events and in industry forums.
• Exhibit a strong executive presence and experience interacting with senior executives.
• Review and interpret government codes to develop and submit compliance documents and data for Company product and program adoption.
• Coordinate outreach activities to communities, school districts and other institutions or organizations that have been specified on the Company’s Business Plan.  Identify educational needs of these markets in order to establish programs.
• Communicate with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

• Strong organization skills.
• Ability to multi-task and prioritize.
• Proven ability to analyze and synthesize a wide breadth of information.
• Detail oriented.
• Ability to think, plan and act strategically.
• Ability to work independently and collaboratively as a team member.
• Excellent communication skills.
• Ability to act and communicate clearly and confidently in high-level settings.
• Ability to influence and persuade to achieve desired outcome.
• Proficient with Microsoft Office Suite.
• Strong leadership skills.

• Masters in Education or related field is required, MBA or PhD preferred.
• 15 years experience in the educational field is required and must have strong relationships on a national basis.
• Specific knowledge and background of education issues related to primary reading, the at-risk, and literacy for all ages.
• Fluent in current reading/literacy research and best practices in these areas.

15%

Base salary plus discretionary bonus based on sales performance

For Vice President Positions, Send Resumes/Letters of Interest to:

Len Rishkofski
Managing Director
Snowden Associates/Stanton Chase
200 International Drive, Ste 157
Portsmouth, NH 03801
603-431-1553
603-431-3809 fax
603-234-8456 cell
lenrish@shore.net
www.snowdenassociates.com
www.stantonchase.com

March 27 , 2008

Senior Vice President Leadership

The Company leads in the design and delivery of high performance, research-based English Language Literacy Curriculum for over 20 years. The Company developed their proprietary Reading System with older students in their private tutoring practice. In 1985 they founded their Learning Center for students with dyslexia and three years later published their proprietary Reading System. Whether caused by dyslexia or some other language-based learning difficulty, a late introduction to English or over-reliance on whole language programs, this deficit must be corrected by direct, multisensory, structured language teaching. The Company’s mission is to provide teachers with the skills and tools they need to help their students become fluent, independent readers. They prepare teachers to use their multisensory, structured language programs and strategies to successfully teach reading and spelling.

Senior Vice President Leadership reports to the Office of the President

The ideal candidate will be a high-energy, organized, hands-on, detail oriented leader with the ability to think strategically and implement the strategy in a manner that considers the successful programs and processes that are in place. The successful candidate will lead by principles, motivation, be a mentor/coach, be able to deal with conflict resolution and build organizational relationships. This individual is responsible for Company-wide operations, finance, administration, professional development and human resource functions including workforce development and organizational effectiveness with a focus on developing and maintaining a culture of cooperation, productivity and the achievement of goals and objectives. He/she will have a fiduciary mindset, be curious, have an evolutionary thought process with the goal of improving what is there and manage by walking around. A flexible, collaborative team player is essential. A system oriented, project management focused multi-tasker with good verbal and written skills will do well in this role. This person has a passion for learning, supports the Company mission and desires to assist the founders in taking the Company to a new level while respecting how they got there. Approximately 10% travel will be required with this position. A BS or Masters Degree in Business, Education or related field is required; MBA is preferred. 15 years experience in organizational leadership is required. Experience in the education or publishing industry is required. Strong leadership skills, demonstrated financial management and operational expertise are critical.

Business Acumen - Understands business implications of decisions; displays orientation to profitability; aligns work with strategic goals. Able to make customer focused decisions well suited for the structure of the Company.

Customer Service Orientation – Proactively developing customer relationships by making an effort to listen to and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction. Acknowledge the customer. Clarify customer’s needs. Meet or exceed the need. Confirm satisfaction. Listen and empathize. Take responsibility for action.

Initiative - Takes independent actions and calculated risks; asks for and offers help when needed; volunteers readily; undertakes self-development activities; seeks increased responsibilities.

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations. Uses reason even when dealing with emotional topics.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; responds well to questions; demonstrates group presentation skills; participates in meetings.

Teamwork - Supports everyone's efforts to succeed.

Oversees, directs and is accountable for all business operations, project and goal management, systems, financial services, staff and trainer consultant development and relations. This individual is responsible for Company-wide human resource functions including workforce development and organizational effectiveness with a focus on developing and maintaining a culture of cooperation, productivity and the achievement of goals and objectives.

• Develops objectives in partnership with Executive Team to achieve Goals.
• Works across all areas of the enterprise to establish understanding acceptance and compliance with best practices necessary to achieve objectives.
• Recognize high-potential candidates across Company functions.
• Responsible for development and mentoring of staff.
• Responsible for development of Company wide project management systems to achieve goals and meet objectives.
• Lead projects and achieves results on time and on budget with review process throughout group.
• Oversees Finance, Operations, Materials, Professional Development, Customer Service, Infrastructure and Systems.
• Responsible for assets, purchasing, materials, production control, inventory, fiduciary controls, risk management, compliance, security, and safe, efficient, class-A facility maintenance.
• Responsible for corporate financial reporting, audit control and scheduling.
• Oversees professional and positive working environment for employees, partners and guests.
• Responsible for administrating operating budgets.

• Strong desire to help take the Company to the next level in terms of infrastructure in Finance, Operations, Facilities, Customer Service and Professional Development.
• A leader who has passion and vision for the Company culture and is dedicated to succession planning and ensuring the continuation of the culture throughout the organization as it grows.
• Ability to assist the founders in managing the growth of the Company by building infrastructure, hiring the talent required, and ensuring the culture is the center of the organization.
• An open-minded leader who is willing to take the vision and mission for the Company and ensure it is adopted throughout the organization.
• Act as a fiduciary for the Company and the owners.  Lead with revenue and ensure that actions taken within the organization meet the financial requirements to grow the Company to meet financial projections.
• Act as a fiduciary for the Company and the owners in terms of facilities, plant management and purchasing/procurement. Creates, develops and implements systems that provide the most efficient economy of scale in facilities, plant management and purchasing/procurement, staff time management yet maintain the utmost integrity to the Company values in all decisions.
• Work with an already existing team that has been in place with the organization for an extended period of time.  This means operating with some sensitivity as a new person while developing relationships and a strong operational team.
• Has some understanding of the field of education and educates themselves by further studying the field to ensure decisions and actions are aligned with needs of educators and students.
• Network with people in the industry, and represent Company at events and conferences.
• Strong executive presence and experience interacting with senior executives.
• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods.
• Knowledge of policies and practices involved in personnel/human resource functions.

• Strong organization skills.
• Ability to multi-task and prioritize.
• Proven ability to analyze and synthesize a wide breadth of information.
• Detail oriented.
• Ability to think, plan and act strategically.
• Ability to work independently and collaboratively as a team member.
• Excellent communication skills.
• Ability to act and communicate clearly and confidently in high-level settings.
• Ability to influence and persuade to achieve desired outcome.
• Proficient with Microsoft Office Suite.

• BS in Business or Organizational Leadership or related field is required; MBA or Masters Degree is preferred.
• 15 years experience in operations leadership is required.
• Specific knowledge and background in media or publication technology is preferred.

10%

Base salary plus discretionary bonus

For Vice President Positions, Send Resumes/Letters of Interest to:

Len Rishkofski
Managing Director
Snowden Associates/Stanton Chase
200 International Drive, Ste 157
Portsmouth, NH 03801
603-431-1553
603-431-3809 fax
603-234-8456 cell
lenrish@shore.net
www.snowdenassociates.com
www.stantonchase.com

March 27 , 2008

Customer Service Representative II

Increases customer satisfaction and supports departmental goals by accurately processing customer orders and quickly responding to requests for materials or the return of materials. Interacts with MDC personnel to ensure timely and complete shipments of materials to customers. Assumes responsibility for special projects and other duties as assigned by the Supervisor. Promotes a professional image of Wilson Language Training through a customer centric approach to their work.

Essential Job Functions:

• Providing warehouse with accurate packing slips. This includes quality checking orders entered within the department.
• Issuing RMA and Call Tags to customers who have received wrong or duplicate materials. This involves researching the customer’s account, finding the original novice, completing pertinent paperwork and forwarding it to the Supervisor.
• Interacts with MDC personnel to ensure timely and complete shipments of materials to customers. Data entry and processing of rosters for various course offerings.
• Process In-service Rosters- Entering participant information from OVID Cards into Intranet. Double checking course information.
• Taking and processing customer orders via phone, email, mail and FAX when Customer Service Rep IIIs require assistance. Includes clearing out daily batches.
• Making outbound calls to insure accurate processing of customer orders.

• Sitting at a computer station continuously for long periods of time
• Working with and learning computer programs as implemented by Wilson Language Training.
• Communicating clearly and professionally over the phone and in person.

• High degree of comfort with Desktop Computer functions.
• Basic Internet navigation skills.
• Ability to reliably demonstrate all the skills and responsibilities of the Customer Service Representative I position.

• High School Diploma or G.E.D.

• At least 6 months of data entry or customer service experience.
• Exposure to Great Plains programs a plus.

August 02 , 2007 contact info

Wilson Contact Information

Please or send letter/resume to:

Wilson Language Training Corp.
47 Old Webster Road Oxford, MA 01540
Fax: 508-368-2391
Email: hrdept@wilsonlanguage.com

We are an Equal Opportunity Employer