Description

Your Computer

If you receive a Critical or Caution message on any test, please attempt to resolve using the information provided and then click Re-test. If this does not resolve the issue, then click "Contact us for Support" to send your results to a support representative.




System Requirements

Windows Operating System

Optimum performance is dependent on your computer system and internet connection. The following items are the recommended minimum computer requirements for Windows users:

  • Windows 7, 8, and 10
  • High speed internet connection
  • Internet Explorer 11 and up
  • Adobe Reader: version 10.0 or higher
  • Adobe Flash Plug-In: version 10.0 or higher

Mac Operating System

Optimum performance is dependent on your computer system and Internet connection. The following items are the recommended minimum computer requirements for Mac users:

  • OS X 10.5 or higher
  • High speed internet connection
  • Safari 9 and up
  • Adobe Reader version 10.0 or higher
  • Adobe Flash Plug-In version 10.0 or higher

Web Browser

The following are the current minimum supported browser versions for Wilson Academy:

Windows:

  • Internet Explorer 11
  • Google Chrome 49.0
  • Mozilla Firefox 45.0

Note: As of January 16, 2016, Microsoft no longer supports Internet Explorer 10 and under, so we have adjusted our browser standards accordingly. While other browser versions may still work, we suggest upgrading your browser to the latest version if you encounter any issues.

Mac:

  • Safari 9
  • Google Chrome 45.0
  • Mozilla Firefox 3.0

Adobe Reader (Acrobat Reader DC)

The Adobe Reader (version 10.0 or higher) enables you to view and print pdf resources. This plug-in is available with the required browser versions, and is available as a free download from the manufacturer's web site.

Mac OS X 10.5 or later may experience issues with Preview, the built-in PDF viewer for Macs.

Windows 10 users may experience issues if using Edge (browser) as the default PDF viewer; users must either right click on the file and choose to "Open with" Adobe Reader or set Adobe Reader as the default program to open .pdf files. Both upgraded and newly purchased Windows 10 machines default to Edge for viewing PDFs, regardless of your settings in the past.

Screen Resolution

Screen resolution should be at minimum 1024 x 768, however, a higher resolution is preferred.

Audio

Good headset or speakers, mic and optional web cam. Quiet space with good acoustics.

Video (Optional)

A good quality web cam is optional.

Bandwidth

A minimum of 300kbps Download and Upload are required.

Firewall

All destination ports above 1024 are recommend for unrestricted outgoing traffic. Port 80 and 443 are required for outgoing traffic.

Access to the following internet domains should be allowed:

  • auth0.com
  • cloudfront.net
  • discourse.org
  • discourse-cdn-sjc1.com
  • doubleclick.net
  • google-analytics.com
  • googleapis.com
  • googletagmanager.com
  • gstatic.com
  • msecnd.net
  • polyfill.io
  • scheduleonce.com
  • sproutvideo.com
  • typekit.net
  • vids.io
  • visualstudio.com
  • wilsonacademy.com
  • wilsonlanguage.com
  • zoom.us