General Terms and Conditions

Last updated: April 1, 2025

Please Read the Following Carefully:

The following websites are offered by Wilson Language Training Corporation (“WLT,” “we,” or “us”).

As used in these Terms, “Sites” refers to any of the above websites.

These General Terms and Conditions (“Terms”) govern your access to and use of the Sites, including any additional features provided (the “Free Features”). Any use and access to content, information, text, graphics, logos, icons, or other materials appearing on the Sites (the “Content”) is also governed by these Terms.

These Terms do not apply to FUN HUB®, FUN HUB® Data and Reporting Suite, Digital WADE, and our other digital products. For terms and conditions governing your access to and use of subscription-based services, including collection of data, please review our Digital Products Terms of Service, available here.

Your access to and use of the Sites, Content, and/or Free Features is expressly conditioned on your compliance with these Terms. By accessing or using the Sites, Content, and/or Free Features, you agree to be bound by these Terms. If you do not accept these Terms, please do not use the Sites, Content, and/or Free Features.

We encourage you to review these Terms periodically as they may change. We will notify you of any changes to the Terms by posting an updated version of these Terms on our website and updating the “last updated” date above. Changes will become effective when posted. By continuing to use the Sites, Content, and/or Fee Features after we revise these Terms, you agree to be bound by such future revisions.

If you are not at least eighteen (18) years old, you may use the Sites, Content, and/or Free Features only with the involvement of a parent or guardian. You understand and agree that we may modify or discontinue the Sites, Content, and/or Free Features for any reason without notice to you.

The Sites are controlled and operated by WLT and are not intended to subject WLT to the laws or jurisdiction of any state, country, or territory other than that of the United States. WLT does not represent or warrant that the Sites is appropriate or available for use in any particular jurisdiction other than the United States. In choosing to access and use the Sites, you at your own risk, and you are responsible for complying with all local laws, rules, and regulations.

You are also subject to United States export controls and are responsible for any violations of such controls, including any United States embargoes and other federal rules and regulations restricting exports. We may limit the Sites’ availability to any person, geographic area or jurisdiction we choose, at any time and in our discretion. Not all Products described on the Sites are available in all states or territories.

1. We Respect Your Privacy

Personal information collected from users of our Sites will be subject to our General Privacy Notice, which is incorporated into these Terms. To view the General Privacy Notice, click here.

2. Your Use of this Site

Your access to, and use of the Sites, Content, and/or Free Features is at your own risk. WLT has no responsibility for, and disclaims any and all liability relating to, any harm to your computer system, loss of data, or any other damage that results from your access to, or use of, the Sites, Content, and/or Free Features. As a user of the Sites, Content, and/or Free Features, you are solely responsible for any communications you make via the Sites and any and all consequences relating thereto, and WLT disclaims any and all liability relating to such communications.

You assume all risks associated with dealing with other users or parties you come into contact with through your use of the Sites, Content, and/or Free Features, including but not limited to the risk of physical harm, of dealing with unknown strangers, foreign nationals, underage individuals, or others acting under false pretenses. You hereby release and agree to hold WLT, its affiliates, officers, directors, employees, and agents, harmless from any and all claims, demands, and damages (whether actual and consequential, direct or indirect) of every kind and nature, known and unknown, suspected and unsuspected, disclosed or undisclosed, arising out of, or in any way connected with, your assumption of such risks.

3. Products, Specifications, Purchases, Payments, and Returns

All Free Features, Content, materials and professional services (collectively “Products”), and any specifications and prices of Products described or depicted on the Sites are subject to change at any time without notice.

For certain Products (such as teacher/student materials) offered by WLT, certain weights, measures, and descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our Products. The inclusion of any Products or Free Features in the Sites at a particular time does not imply or warrant that these Products or Free Features will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal, and international laws (including minimum age requirements) with regard to the possession, use, and sale of any item purchased from the Sites.

By placing an order through the Sites or using our Free Features, you represent that the Products will be used only in a lawful manner. We may limit quantities or refuse any order for any reason or no reason, including if we have reasonable cause to believe an order is for onward sale or resale. We make no promise that Products available on the Sites are appropriate or available for use in locations outside the United States.

If you wish to purchase any Products made available through the Sites, you may be asked to supply certain information relevant to your transaction, including a valid PO, or your credit card number, the expiration date of your credit card, your billing address and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY PURCHASE ORDER(S) OR CREDIT CARD(S) USED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant to WLT the right to provide such information to third parties for purposes of facilitating the completion of transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgement or completion of any transaction. While it is our practice to confirm orders by e-mail, the receipt of an e-mail order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a Product.

Details of the Products available for purchase are set forth on the Sites. Available payment methods, methods of shipping and shipping charges (including charges for expedited shipping, if available) are detailed on the Sites.

WLT will also collect and remit sales tax on your purchase as required by United States law. If you are a tax-exempt entity, please place your order by phone by calling WLT at 508.368.2399 or email eorders@wilsonlanguage.com. In the event of tariffs, duties, levies, or the like are imposed by governmental authorities on your order, you are responsible for payment of all such tariffs, duties, or levies. You agree to pay for any such tariffs, duties, or levies that might apply to your purchases and payments made by you.

Generally, credit and debit cards are not charged until we ship the Products. However, processors may pre-authorize your order amount with your credit or debit card issuer at the time you place the order. For professional services orders, you will be charged at the time that you place the order.

Risk of loss and title for physical materials (teacher/student materials) purchased through the Sites pass to you upon delivery of these Products to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. Please note that all shipping addresses must be compliant with the shipping restrictions contained on the Sites.

We reserve the right, without prior notice, to limit the order quantity on any Products, and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

For information regarding our return and replacement policy, please click here.

4. Accuracy of Information

We attempt to ensure that information on the Sites is complete, accurate, and current. Despite our efforts, the information on the Sites may occasionally be inaccurate, incomplete, or out of date. We make no representation as to the completeness, accuracy, or currency of any information on the Sites. For example, Products included on the Sites may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the Sites. In addition, we may make changes in information about price and availability without notice.

5. Intellectual Property

The Content furnished by WLT, its licensors, and other users, including the Terms, is protected under copyright, trademark, trade secret, and other laws of both the United States and foreign countries. All Content, including the collection, arrangement, and assembly of such Content is the exclusive property of WLT or the Content proprietary rights holders. You may not sell, reproduce, distribute, modify, display, publicly perform, prepare derivative works based on, repost, or otherwise use any of the Content in any way for any public or commercial purpose without the prior written consent of WLT or the Content proprietary rights holders. You may not copy or adapt the HTML code that these Sites uses to generate its pages on the Sites. You may not input the Content or any portion thereof into an artificial intelligence service, such as a generative AI tool. You may not use the Content on any other website or in a networked computer environment for any purpose, without the express written permission of WLT.

Wilson Language Training®, FUN HUB®, Wilson®, Wilson Reading System®, Fundations®, Wilson Academy®, Wilson Fluency®, Wilson Cursive®, Acadience®, Vivido®, and Just Words® are all trademarks or service marks of WLT. Use of these trademarks and all other service marks, trademarks, and logos of WLT must comply with the Wilson Language Training Corporation Trademark Guidelines as posted on the WLT website here. All other trademarks, product names, and company names and logos appearing are the property of their respective owners.

6. Registration and Security

While using our Sites you may have the ability to create an account (an “Account”). When submitting information to create the Account, you represent and warrant that all information is complete and accurate. You are responsible for maintaining the confidentiality of your username and password and agree not to share with anyone at any time. If you believe your password has been compromised, you agree to notify WLT immediately.

You may terminate your Account at any time, for any reason, by contacting us at info@wilsonlanguage.com. WLT may terminate or suspend your Account at any time, for any or no reason, with or without prior notice or explanation, and without liability.

7. User Conduct Rules

In connection with your use of any of the Sites, certain areas, including chats, message boards, email or other public communication elements may be available to you. You agree to use the Sites for lawful purposes only, and agree that:

  • You will not intentionally or unintentionally violate any applicable law or regulation.
  • You will not post, upload, transmit, link to, or otherwise distribute or publish any User Contribution that is obscene, hateful, abusive, threatening, harassing, defamatory, libelous, tortious, or otherwise objectionable.
  • You will not post, upload, transmit, link to, or otherwise distribute or publish any User Contribution that invades or violates any privacy or publicity right.
  • You will not use the Sites for commercial purposes. You will not post, upload, transmit, link to, or otherwise distribute or publish any User Contribution that includes, without limitation, advertisements, promotions, commercial solicitations, or other forms of solicitation of any kind including chain letters and pyramid schemes.
  • You will not impersonate, falsely state, or otherwise misrepresent your affiliation with any person or entity. For example, you agree not to falsely represent that you are a copyright holder of a work or the agent of a copyright holder.
  • You will not post, upload, transmit, link to, or otherwise distribute or publish any User Contribution you do not have the right to post, upload, transmit, link to, or distribute under any law, contractual duty, or fiduciary relationship.
  • You will not post, upload, transmit, link to, or otherwise distribute or publish any User Contribution that infringes a third party’s trademark, patent, trade secret, or copyright or other intellectual or proprietary rights.
  • You will not delete, tamper with, or alter any material posted by any other person or entity.
  • You will not post, upload, transmit, link to, or otherwise distribute or publish any User Contribution that is harmful to (including, but not limited to, overloading, “flooding,” “spamming,” “crashing,” or “mail bombing” the Sites) or interferes or attempts to interfere with the access of any user, host, or network, or that may damage the computer or data of any user, host, or network.
  • You will not post, upload, transmit, link to, or otherwise distribute or publish any file that is harmful (including, but not limited to, viruses, “Worms,” “Trojan Horses,” corrupted files, or any other similar contaminating or destructive software or programs) or interferes or attempts to interfere with the access of any user, host, or network, or that may damage the computer or data of any user, host, or network.
  • You will not post, upload, transmit, link to, or otherwise distribute or publish any User Contribution that is unlawful or would constitute or encourage a criminal offense.
  • You will not access, tamper with, or use non-public areas of the Sites, WLT’s computer systems, or the technical delivery systems of our providers.
  • You will not attempt to probe, scan, or test the vulnerability of a system or network, or to breach security or authentication measures without proper authorization.
  • You will not attempt to access or search the Sites with any engine, software, tool, agent, device, or mechanism other than the software and/or search agents provided by the Sites or other generally available third party web browsers.
  • You will not forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Sites to send altered, deceptive, or false source-identifying information in violation of state, national, or foreign law.
  • You will not attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Sites. 

If WLT is notified of allegedly infringing, defamatory, damaging, illegal, or offensive User Contributions provided by an individual (e.g., through an online chat or discussion), WLT may investigate the allegation and determine in its sole discretion whether to remove or request the removal of such User Contributions. WLT may disclose such User Contributions or electronic communication of any kind (a) to satisfy any law, regulation, or government request; (b) if such disclosure is necessary or appropriate to operate the Sites; or (c) to protect the rights or property of WLT, its users, or providers.

WLT reserves the right to remove any Use Contributions and to prohibit conduct, communication, or User Contributions that it deems in its sole discretion to be harmful to individual users, or any rights of WLT, or any third party, or to violate any applicable law. Notwithstanding the foregoing, WLT cannot ensure prompt removal of questionable User Contributions after online posting. Accordingly, neither WLT, nor its affiliates, nor any of their officers, directors, employees, or agents, nor providers shall assume liability for any action or inaction with respect to conduct, communication, or User Contributions on these Sites.

8. User Contributions

When you post information, comments, text, links, or other materials (“User Contributions”) to the Sites, you grant, or you represent that the owner of such User Contributions has expressly granted, to WLT a worldwide, fully transferable, royalty-free, perpetual, irrevocable, fully sub-licensable, non-exclusive license to use, copy, modify, display, perform, distribute, and/or create derivative works based on the User Contributions.

You represent and warrant that you have all necessary rights, title, and interest (i) in and to the User Contributions, and (ii) to grant the licenses contained herein to WLT.

WLT does not control, nor is it responsible for, the truth, accuracy, completeness, safety, timeliness, quality, appropriateness, legality, or applicability of anything said or written by users, including, without limitation, the User Contributions and any information made available through the Sites. You are solely responsible for, and will exercise caution, discretion, common sense, and judgment using the Sites and Services in evaluating any statements made by other users and in disclosing personal information to other users. WLT recommends that you do not disclose personal contact information to users.

WLT does not accept or consider any unsolicited suggestions for product features or improvements. Please do not share any ideas, prototypes, notes, drawings, or any other ideas or materials. If you send WLT this information and WLT end up having the opportunity to review it, you agree that WLT can freely use such ideas or materials, in whole or in part, for any purpose, and WLT will not have any obligations to you in connection with that usage. If you contact WLT with an expert tip on how to use our existing materials or services, you agree that WLT may attribute that inquiry to you if WLT decides to use that expert tip.

9. Termination

If you violate any of these terms, your permission to use the Sites, Content, and/or Free Features will automatically terminate. WLT reserves the right to revoke your access to and use of the Sites, Content, and/or Free Features at any time, with or without cause. WLT also reserves the right to cease providing access to or to change the Sites, Content, and/or Services at any time and without notice. The provisions regarding Indemnity, Limitation of Liability, Controlling Law and Jurisdiction, and any other provisions which should by their nature survive, will survive termination of these Terms.

10. Links

The Sites may contain, or users may include in User Contributions, links to other websites or resources. You acknowledge and agree that WLT is not responsible or liable for (i) the availability or accuracy of such sites or resources; or (ii) the content, advertising, or products on, or available from, such sites or resources. The inclusion of any link on the Sites does not imply that WLT endorses the linked site. You use the links and these other websites at your own risk, and subject to the terms of service and/or privacy policies, if applicable, for those third-party sites or materials.

11. Notices

WLT will give you any necessary notices by posting them on the Sites. You agree to check the Sites for notices, and that you will be considered to have received a notice when it is made available by posting on the Sites.

12. Digital Millennium Copyright Act

If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide written notice to WLT’s Copyright Agent with the following information:

  • A subject line that says “DMCA Copyright Infringement Notice”
  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  • a description of the copyrighted work or other intellectual property that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on the Sites, that is reasonably sufficient to permit us to locate the material (please include the URL);
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

WLT’s Copyright Agent for notice of claims of copyright or other intellectual property infringement can be reached via email at: legal@wilsonlanguage.com

WLT may elect not to respond to DMCA Notices that do not substantially comply with all the foregoing requirements.

13. Support and Service Level

WLT will take commercially reasonable efforts to provide uninterrupted access to the Sites. However, from time to time, you may be unable to access the Sites due to conditions beyond WLT’s control. Such conditions include, but are not limited to force majeure, acts of God, power outages, and the acts of computer hackers and others acting outside the law. Also, from time to time, access may be unavailable due to software issues, server downtime, increased internet traffic or downtime, programming errors, regular maintenance of the system, and other related reasons. In response to any unavailability, WLT will take commercially reasonable steps to ensure access is restored within a reasonable period of time. The term “commercially reasonable,” as used in these Terms, shall mean reasonable efforts taken in good faith without an unduly or burdensome use or expenditure of time, resources, personnel, or money.

Users are solely responsible for ensuring that they have sufficient and compatible hardware, software, telecommunications equipment, and internet service necessary for use of the Sites.

14. Indemnity

You agree to defend, indemnify, and hold WLT, its officers, directors, employees, and agents harmless, from and against any claims, actions, or demands (including, without limitation, reasonable legal and accounting fees) made by any third party due to, or resulting from, your use of the Sites, Content, Free Features, and/or other users’ User Contributions, or your violation of these Terms. You also agree to defend, indemnify, and hold WLT, its officers, directors, employees, and agents harmless, from and against any third party claims relating to your User Contributions including, without limitation, claims that the User Contributions violate, infringe, or misappropriate the intellectual property or proprietary rights of others.

15. The Site is Available “AS-IS”

We will make reasonable efforts to provide continuous, uninterrupted, expedient, and error-free service to you. Unfortunately, we cannot always foresee or anticipate technical or other difficulties. These difficulties may result in loss of data, as well as service interruptions. For this reason, and without limiting the foregoing, YOU ACKNOWLEDGE AND AGREE THAT THE SITES, CONTENT, AND FREE FEATURES ARE PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OR NON-INFRINGEMENT.

WLT MAKES NO WARRANTY REGARDING ANY MATERIALS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SITE, EXCEPT AS EXPLICITLY STATED, REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SITE INCLUDING, WITHOUT LIMITATION, USER CONTRIBUTIONS, OR ANY TRANSACTIONS ENTERED INTO THROUGH THE SITE OR ITS SERVICES, AND WLT DISCLAIMS ANY AND ALL LIABILITY RELATING THERETO.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY USER FROM WLT OR THROUGH THE SITE, CONTENT, AND/OR THE FREE FEATURES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN, AND WLT DISCLAIMS ANY AND ALL LIABILITY RELATING THERETO.

16. Limitation of Liability

NEITHER WLT NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE, CONTENT, AND/OR FREE FEATURES SHALL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR INDIRECT DAMAGES RESULTING FROM YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SITE, CONTENT, AND/OR FREE FEATURES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WLT KNOWS OF THE POSSIBILITY OF SUCH DAMAGE.

17. Severability

In the event any term or provision of these Terms is in violation of, or prohibited by, any applicable law or regulation, such term or provision shall be deemed to be amended or deleted to conform to such law or regulation, without invalidating, amending, or deleting any other terms or provisions of these Terms.

18. Controlling Law and Jurisdiction

These Terms and any action related thereto shall be governed, controlled, interpreted, and defined by and under the laws of the Commonwealth of Massachusetts and the United States, without regard to the conflicts of law provisions thereof. The exclusive jurisdiction and venue of any action with respect to the subject matter of these Terms shall be the state courts of the Commonwealth of Massachusetts and each of the parties hereto submits itself to the exclusive jurisdiction and venue of such courts for the purpose of any such action.

If you have any questions about these Terms, please contact us at Legal@wilsonlanguage.com.